{"id":7172,"date":"2025-10-13T07:14:12","date_gmt":"2025-10-13T07:14:12","guid":{"rendered":"https:\/\/frvape.com\/?page_id=7172"},"modified":"2025-10-13T07:15:58","modified_gmt":"2025-10-13T07:15:58","slug":"pravidla-pro-vraceni-penez","status":"publish","type":"page","link":"https:\/\/frvape.com\/cs\/pravidla-pro-vraceni-penez\/","title":{"rendered":"Z\u00e1sady vracen\u00ed pen\u011bz"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7172\" class=\"elementor elementor-7172\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6aff63ed e-flex e-con-boxed e-con e-parent\" data-id=\"6aff63ed\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28eb6ff4 elementor-widget elementor-widget-text-editor\" data-id=\"28eb6ff4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53ebbf0 e-flex e-con-boxed e-con e-parent\" data-id=\"53ebbf0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-222f3a2 elementor-widget elementor-widget-text-editor\" data-id=\"222f3a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"75\" data-end=\"96\"><strong data-start=\"79\" data-end=\"96\">Z\u00e1sady vracen\u00ed pen\u011bz<\/strong><\/h3>\n<p data-start=\"98\" data-end=\"333\">Ve spole\u010dnosti FR Vape chceme, abyste byli se sv\u00fdm n\u00e1kupem naprosto spokojeni. Pokud z jak\u00e9hokoli d\u016fvodu nejste se svou objedn\u00e1vkou spokojeni, jsme tu pro v\u00e1s. P\u0159e\u010dt\u011bte si pros\u00edm na\u0161e z\u00e1sady pro vr\u00e1cen\u00ed pen\u011bz, kde najdete podrobnosti o tom, jak postupujeme p\u0159i vr\u00e1cen\u00ed, refundaci a v\u00fdm\u011bn\u011b zbo\u017e\u00ed.<\/p>\n<hr data-start=\"335\" data-end=\"338\" \/>\n<h4 data-start=\"340\" data-end=\"370\"><strong data-start=\"345\" data-end=\"370\">1. Zp\u016fsobilost k navr\u00e1cen\u00ed<\/strong><\/h4>\n<p data-start=\"372\" data-end=\"438\">Aby bylo mo\u017en\u00e9 vr\u00e1tit da\u0148, mus\u00ed b\u00fdt spln\u011bny n\u00e1sleduj\u00edc\u00ed podm\u00ednky:<\/p>\n<ul data-start=\"440\" data-end=\"823\">\n<li data-start=\"440\" data-end=\"526\">\n<p data-start=\"442\" data-end=\"526\"><strong data-start=\"442\" data-end=\"456\">\u010casov\u00fd r\u00e1mec:<\/strong> O vr\u00e1cen\u00ed je t\u0159eba po\u017e\u00e1dat do <strong data-start=\"490\" data-end=\"501\">14 dn\u00ed<\/strong> po obdr\u017een\u00ed objedn\u00e1vky.<\/p>\n<\/li>\n<li data-start=\"527\" data-end=\"720\">\n<p data-start=\"529\" data-end=\"720\"><strong data-start=\"529\" data-end=\"543\">Stav:<\/strong> V\u00fdrobek mus\u00ed b\u00fdt <strong data-start=\"564\" data-end=\"574\">nepou\u017e\u00edvan\u00e9<\/strong>, <strong data-start=\"576\" data-end=\"588\">neotev\u0159en\u00e9<\/strong>a v p\u016fvodn\u00edm obalu. Z hygienick\u00fdch d\u016fvod\u016f nem\u016f\u017eeme p\u0159ij\u00edmat vr\u00e1cen\u00ed e-liquid\u016f, jednor\u00e1zov\u00fdch vap\u016f nebo jak\u00e9hokoli otev\u0159en\u00e9ho zbo\u017e\u00ed.<\/p>\n<\/li>\n<li data-start=\"721\" data-end=\"823\">\n<p data-start=\"723\" data-end=\"823\"><strong data-start=\"723\" data-end=\"753\">\u00da\u010dtenka\/doklad o koupi:<\/strong> Je t\u0159eba p\u0159edlo\u017eit platn\u00fd doklad o n\u00e1kupu (\u010d\u00edslo objedn\u00e1vky nebo \u00fa\u010dtenku).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"825\" data-end=\"828\" \/>\n<h4 data-start=\"830\" data-end=\"865\"><strong data-start=\"835\" data-end=\"865\">2. Jak po\u017e\u00e1dat o vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong><\/h4>\n<p data-start=\"867\" data-end=\"949\">Pokud va\u0161e zbo\u017e\u00ed spl\u0148uje podm\u00ednky pro vr\u00e1cen\u00ed, postupujte podle n\u00e1sleduj\u00edc\u00edch krok\u016f:<\/p>\n<ol data-start=\"951\" data-end=\"1536\">\n<li data-start=\"951\" data-end=\"1058\">\n<p data-start=\"954\" data-end=\"1058\"><strong data-start=\"954\" data-end=\"969\">Kontaktujte n\u00e1s:<\/strong> Po\u0161lete n\u00e1m e-mail na adresu <strong data-start=\"982\" data-end=\"1004\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"984\" data-end=\"1002\">support@frvape.com<\/a><\/strong> s \u010d\u00edslem objedn\u00e1vky a d\u016fvodem vr\u00e1cen\u00ed.<\/p>\n<\/li>\n<li data-start=\"1059\" data-end=\"1182\">\n<p data-start=\"1062\" data-end=\"1182\"><strong data-start=\"1062\" data-end=\"1087\">Autorizace vr\u00e1cen\u00ed:<\/strong> Va\u0161i \u017e\u00e1dost posoud\u00edme a v p\u0159\u00edpad\u011b, \u017ee spl\u0148ujete podm\u00ednky, v\u00e1m za\u0161leme <strong data-start=\"1145\" data-end=\"1174\">Autorizace vr\u00e1cen\u00ed (RA)<\/strong> \u010d\u00edslo.<\/p>\n<\/li>\n<li data-start=\"1183\" data-end=\"1405\">\n<p data-start=\"1186\" data-end=\"1405\"><strong data-start=\"1186\" data-end=\"1206\">Zp\u011btn\u00e1 p\u0159eprava:<\/strong> N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nesete vy, pokud nen\u00ed v\u00fdrobek p\u0159i doru\u010den\u00ed vadn\u00fd nebo po\u0161kozen\u00fd. Doporu\u010dujeme pou\u017e\u00edt sledovatelnou p\u0159epravn\u00ed slu\u017ebu, abyste m\u011bli jistotu, \u017ee bude va\u0161e vr\u00e1cen\u00ed bezpe\u010dn\u011b doru\u010deno.<\/p>\n<\/li>\n<li data-start=\"1406\" data-end=\"1536\">\n<p data-start=\"1409\" data-end=\"1536\"><strong data-start=\"1409\" data-end=\"1431\">Zpracov\u00e1n\u00ed vr\u00e1cen\u00ed pen\u011bz:<\/strong> Jakmile obdr\u017e\u00edme a zkontrolujeme vr\u00e1cen\u00e9 zbo\u017e\u00ed, vy\u0159\u00edd\u00edme vr\u00e1cen\u00ed pen\u011bz b\u011bhem n\u00e1sleduj\u00edc\u00edch dn\u016f. <strong data-start=\"1514\" data-end=\"1535\">5-7 pracovn\u00edch dn\u016f<\/strong>.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"1538\" data-end=\"1541\" \/>\n<h4 data-start=\"1543\" data-end=\"1562\"><strong data-start=\"1548\" data-end=\"1562\">3. N\u00e1hrady<\/strong><\/h4>\n<ul data-start=\"1564\" data-end=\"2051\">\n<li data-start=\"1564\" data-end=\"1738\">\n<p data-start=\"1566\" data-end=\"1738\"><strong data-start=\"1566\" data-end=\"1582\">Vr\u00e1cen\u00ed pen\u011bz v pln\u00e9 v\u00fd\u0161i:<\/strong> Pokud bude va\u0161e vr\u00e1cen\u00ed schv\u00e1leno, vr\u00e1t\u00edme v\u00e1m plnou cenu vr\u00e1cen\u00e9ho zbo\u017e\u00ed. Vr\u00e1cen\u00ed pen\u011bz bude provedeno na p\u016fvodn\u00ed zp\u016fsob platby.<\/p>\n<\/li>\n<li data-start=\"1739\" data-end=\"1884\">\n<p data-start=\"1741\" data-end=\"1884\"><strong data-start=\"1741\" data-end=\"1760\">\u010c\u00e1ste\u010dn\u00e1 n\u00e1hrada:<\/strong> V n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017eeme nab\u00eddnout \u010d\u00e1ste\u010dn\u00e9 vr\u00e1cen\u00ed pen\u011bz, pokud polo\u017eka vykazuje zn\u00e1mky po\u0161kozen\u00ed nebo pou\u017e\u00edv\u00e1n\u00ed, ale st\u00e1le je mo\u017en\u00e9 ji vr\u00e1tit.<\/p>\n<\/li>\n<li data-start=\"1885\" data-end=\"2051\">\n<p data-start=\"1887\" data-end=\"1958\"><strong data-start=\"1887\" data-end=\"1912\">Nevratn\u00e9 polo\u017eky:<\/strong> Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee neposkytujeme n\u00e1hradu za:<\/p>\n<ul data-start=\"1961\" data-end=\"2051\">\n<li data-start=\"1961\" data-end=\"1984\">\n<p data-start=\"1963\" data-end=\"1984\">E-liquidy (pokud jsou otev\u0159en\u00e9)<\/p>\n<\/li>\n<li data-start=\"1987\" data-end=\"2005\">\n<p data-start=\"1989\" data-end=\"2005\">Jednor\u00e1zov\u00e9 vapes<\/p>\n<\/li>\n<li data-start=\"2008\" data-end=\"2033\">\n<p data-start=\"2010\" data-end=\"2033\">V\u00fdprodejov\u00e9 nebo v\u00fdprodejov\u00e9 polo\u017eky<\/p>\n<\/li>\n<li data-start=\"2036\" data-end=\"2048\">\n<p data-start=\"2038\" data-end=\"2048\">D\u00e1rkov\u00e9 karty<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr data-start=\"2052\" data-end=\"2055\" \/>\n<h4 data-start=\"2057\" data-end=\"2078\"><strong data-start=\"2062\" data-end=\"2078\">4. V\u00fdm\u011bny<\/strong><\/h4>\n<p data-start=\"2080\" data-end=\"2380\">Pokud si p\u0159ejete vym\u011bnit polo\u017eku za jin\u00fd produkt, kontaktujte n\u00e1s na adrese <strong data-start=\"2160\" data-end=\"2182\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2162\" data-end=\"2180\">support@frvape.com<\/a><\/strong>. V\u00fdm\u011bny jsou povoleny pro <strong data-start=\"2210\" data-end=\"2239\">nepou\u017eit\u00e9 a neotev\u0159en\u00e9 polo\u017eky<\/strong> do 14 dn\u016f od obdr\u017een\u00ed objedn\u00e1vky. P\u0159epravn\u00ed poplatky za v\u00fdm\u011bnu hrad\u00ed z\u00e1kazn\u00edk, pokud se nejedn\u00e1 o vadn\u00fd v\u00fdrobek.<\/p>\n<hr data-start=\"2382\" data-end=\"2385\" \/>\n<h4 data-start=\"2387\" data-end=\"2425\"><strong data-start=\"2392\" data-end=\"2425\">5. Po\u0161kozen\u00e9 nebo vadn\u00e9 p\u0159edm\u011bty<\/strong><\/h4>\n<p data-start=\"2427\" data-end=\"2549\">Pokud jste obdr\u017eeli <strong data-start=\"2445\" data-end=\"2456\">po\u0161kozen\u00fd<\/strong> nebo <strong data-start=\"2460\" data-end=\"2473\">vadn\u00fd<\/strong> polo\u017eku, kontaktujte n\u00e1s pros\u00edm v r\u00e1mci <strong data-start=\"2505\" data-end=\"2515\">7 dn\u00ed<\/strong> po obdr\u017een\u00ed objedn\u00e1vky. Budeme:<\/p>\n<ul data-start=\"2551\" data-end=\"2755\">\n<li data-start=\"2551\" data-end=\"2594\">\n<p data-start=\"2553\" data-end=\"2594\">Poskytn\u011bte <strong data-start=\"2563\" data-end=\"2593\">bezplatn\u00fd \u0161t\u00edtek pro vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2595\" data-end=\"2666\">\n<p data-start=\"2597\" data-end=\"2666\">Nab\u00eddn\u011bte <strong data-start=\"2605\" data-end=\"2620\">n\u00e1hradn\u00ed<\/strong> nebo <strong data-start=\"2624\" data-end=\"2639\">pln\u00e1 n\u00e1hrada<\/strong> v z\u00e1vislosti na dostupnosti.<\/p>\n<\/li>\n<li data-start=\"2667\" data-end=\"2755\">\n<p data-start=\"2669\" data-end=\"2755\">V p\u0159\u00edpad\u011b vadn\u00e9ho zbo\u017e\u00ed si m\u016f\u017eeme vy\u017e\u00e1dat fotografii po\u0161kozen\u00ed pro ov\u011b\u0159en\u00ed.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2757\" data-end=\"2760\" \/>\n<h4 data-start=\"2762\" data-end=\"2797\"><strong data-start=\"2767\" data-end=\"2797\">6. Opo\u017ed\u011bn\u00e9 nebo chyb\u011bj\u00edc\u00ed n\u00e1hrady<\/strong><\/h4>\n<p data-start=\"2799\" data-end=\"2867\">Pokud jste je\u0161t\u011b neobdr\u017eeli n\u00e1hradu, zkontrolujte n\u00e1sleduj\u00edc\u00ed informace:<\/p>\n<ul data-start=\"2869\" data-end=\"3180\">\n<li data-start=\"2869\" data-end=\"3022\">\n<p data-start=\"2871\" data-end=\"3022\"><strong data-start=\"2871\" data-end=\"2911\">Doba zpracov\u00e1n\u00ed bankovn\u00ed nebo kreditn\u00ed karty:<\/strong> V z\u00e1vislosti na va\u0161\u00ed bance nebo poskytovateli platebn\u00edch slu\u017eeb m\u016f\u017ee trvat n\u011bkolik pracovn\u00edch dn\u016f, ne\u017e se vr\u00e1cen\u00e9 pen\u00edze projev\u00ed na va\u0161em \u00fa\u010dtu.<\/p>\n<\/li>\n<li data-start=\"3023\" data-end=\"3180\">\n<p data-start=\"3025\" data-end=\"3180\"><strong data-start=\"3025\" data-end=\"3040\">Kontaktujte n\u00e1s:<\/strong> Pokud jste po uplynut\u00ed lh\u016fty pro zpracov\u00e1n\u00ed st\u00e1le neobdr\u017eeli pen\u00edze zp\u011bt, kontaktujte n\u00e1s pros\u00edm na adrese. <strong data-start=\"3142\" data-end=\"3164\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3144\" data-end=\"3162\">support@frvape.com<\/a><\/strong> o pomoc.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3182\" data-end=\"3185\" \/>\n<h4 data-start=\"3187\" data-end=\"3212\"><strong data-start=\"3192\" data-end=\"3212\">7. Storna<\/strong><\/h4>\n<p data-start=\"3214\" data-end=\"3439\">Pokud si p\u0159ejete zru\u0161it objedn\u00e1vku, kontaktujte n\u00e1s. <strong data-start=\"3264\" data-end=\"3283\">do 24 hodin<\/strong> zad\u00e1n\u00ed objedn\u00e1vky. Jakmile je objedn\u00e1vka zpracov\u00e1na nebo odesl\u00e1na, nem\u016f\u017eeme ji zru\u0161it, ale po obdr\u017een\u00ed zbo\u017e\u00ed m\u016f\u017eete postupovat podle postupu pro vr\u00e1cen\u00ed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy At FR Vape, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we\u2019re here to help. Please read our refund policy for details on how we handle returns, refunds, and exchanges. 1. Return Eligibility To be eligible for a return, the [&#8230;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7172","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/frvape.com\/cs\/wp-json\/wp\/v2\/pages\/7172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/frvape.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/frvape.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/frvape.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/frvape.com\/cs\/wp-json\/wp\/v2\/comments?post=7172"}],"version-history":[{"count":4,"href":"https:\/\/frvape.com\/cs\/wp-json\/wp\/v2\/pages\/7172\/revisions"}],"predecessor-version":[{"id":7183,"href":"https:\/\/frvape.com\/cs\/wp-json\/wp\/v2\/pages\/7172\/revisions\/7183"}],"wp:attachment":[{"href":"https:\/\/frvape.com\/cs\/wp-json\/wp\/v2\/media?parent=7172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}