{"id":7172,"date":"2025-10-13T07:14:12","date_gmt":"2025-10-13T07:14:12","guid":{"rendered":"https:\/\/frvape.com\/?page_id=7172"},"modified":"2025-10-13T07:15:58","modified_gmt":"2025-10-13T07:15:58","slug":"politika-vracil","status":"publish","type":"page","link":"https:\/\/frvape.com\/sl\/politika-vracil\/","title":{"rendered":"Pravilnik o vra\u010dilu denarja"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7172\" class=\"elementor elementor-7172\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6aff63ed e-flex e-con-boxed e-con e-parent\" data-id=\"6aff63ed\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28eb6ff4 elementor-widget elementor-widget-text-editor\" data-id=\"28eb6ff4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53ebbf0 e-flex e-con-boxed e-con e-parent\" data-id=\"53ebbf0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-222f3a2 elementor-widget elementor-widget-text-editor\" data-id=\"222f3a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"75\" data-end=\"96\"><strong data-start=\"79\" data-end=\"96\">Pravilnik o vra\u010dilu denarja<\/strong><\/h3>\n<p data-start=\"98\" data-end=\"333\">V podjetju FR Vape \u017eelimo, da ste z nakupom popolnoma zadovoljni. \u010ce iz kakr\u0161nega koli razloga niste zadovoljni z naro\u010dilom, smo vam na voljo za pomo\u010d. Za podrobnosti o tem, kako obravnavamo vra\u010dila, povra\u010dila in zamenjave, preberite na\u0161 pravilnik o vra\u010dilih.<\/p>\n<hr data-start=\"335\" data-end=\"338\" \/>\n<h4 data-start=\"340\" data-end=\"370\"><strong data-start=\"345\" data-end=\"370\">1. Upravi\u010denost do vrnitve<\/strong><\/h4>\n<p data-start=\"372\" data-end=\"438\">Za upravi\u010denost do vra\u010dila morajo biti izpolnjeni naslednji pogoji:<\/p>\n<ul data-start=\"440\" data-end=\"823\">\n<li data-start=\"440\" data-end=\"526\">\n<p data-start=\"442\" data-end=\"526\"><strong data-start=\"442\" data-end=\"456\">\u010casovni okvir:<\/strong> Vra\u010dila je treba zahtevati v <strong data-start=\"490\" data-end=\"501\">14 dni<\/strong> po prejemu naro\u010dila.<\/p>\n<\/li>\n<li data-start=\"527\" data-end=\"720\">\n<p data-start=\"529\" data-end=\"720\"><strong data-start=\"529\" data-end=\"543\">Stanje:<\/strong> Izdelek mora biti <strong data-start=\"564\" data-end=\"574\">neuporabljen<\/strong>, <strong data-start=\"576\" data-end=\"588\">neodprta<\/strong>in v originalni embala\u017ei. Iz higienskih razlogov ne moremo sprejeti vra\u010dila e-teko\u010din, uparjalnikov za enkratno uporabo ali kakr\u0161nih koli odprtih izdelkov.<\/p>\n<\/li>\n<li data-start=\"721\" data-end=\"823\">\n<p data-start=\"723\" data-end=\"823\"><strong data-start=\"723\" data-end=\"753\">Potrdilo o prejemu\/dokazilo o nakupu:<\/strong> Predlo\u017eiti je treba veljavno dokazilo o nakupu (\u0161tevilka naro\u010dila ali potrdilo).<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"825\" data-end=\"828\" \/>\n<h4 data-start=\"830\" data-end=\"865\"><strong data-start=\"835\" data-end=\"865\">2. Kako zahtevati vra\u010dilo<\/strong><\/h4>\n<p data-start=\"867\" data-end=\"949\">\u010ce va\u0161 izdelek izpolnjuje pogoje za vra\u010dilo, sledite naslednjim korakom:<\/p>\n<ol data-start=\"951\" data-end=\"1536\">\n<li data-start=\"951\" data-end=\"1058\">\n<p data-start=\"954\" data-end=\"1058\"><strong data-start=\"954\" data-end=\"969\">Pi\u0161ite nam:<\/strong> Po\u0161ljite nam e-po\u0161to na naslov <strong data-start=\"982\" data-end=\"1004\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"984\" data-end=\"1002\">support@frvape.com<\/a><\/strong> s \u0161tevilko naro\u010dila in razlogom za vra\u010dilo.<\/p>\n<\/li>\n<li data-start=\"1059\" data-end=\"1182\">\n<p data-start=\"1062\" data-end=\"1182\"><strong data-start=\"1062\" data-end=\"1087\">Avtorizacija vra\u010dila:<\/strong> Va\u0161o zahtevo bomo pregledali in vam, \u010de boste upravi\u010deni, poslali <strong data-start=\"1145\" data-end=\"1174\">Dovoljenje za vrnitev (RA)<\/strong> \u0161tevilo.<\/p>\n<\/li>\n<li data-start=\"1183\" data-end=\"1405\">\n<p data-start=\"1186\" data-end=\"1405\"><strong data-start=\"1186\" data-end=\"1206\">Dostava nazaj:<\/strong> Stro\u0161ke povratnega po\u0161iljanja nosite vi, razen \u010de je izdelek ob prihodu po\u0161kodovan ali okvarjen. Priporo\u010damo, da uporabite storitev za sledenje, da zagotovite varno dostavo vrnjenega izdelka.<\/p>\n<\/li>\n<li data-start=\"1406\" data-end=\"1536\">\n<p data-start=\"1409\" data-end=\"1536\"><strong data-start=\"1409\" data-end=\"1431\">Obdelava vra\u010dila:<\/strong> Ko prejmemo in pregledamo vrnjeni izdelek, bomo povra\u010dilo obdelali v <strong data-start=\"1514\" data-end=\"1535\">5-7 delovnih dni<\/strong>.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"1538\" data-end=\"1541\" \/>\n<h4 data-start=\"1543\" data-end=\"1562\"><strong data-start=\"1548\" data-end=\"1562\">3. Nadomestila<\/strong><\/h4>\n<ul data-start=\"1564\" data-end=\"2051\">\n<li data-start=\"1564\" data-end=\"1738\">\n<p data-start=\"1566\" data-end=\"1738\"><strong data-start=\"1566\" data-end=\"1582\">Vra\u010dilo v celoti:<\/strong> \u010ce bo va\u0161a vrnitev odobrena, vam bomo povrnili celotno ceno vrnjenega izdelka. Vra\u010dila bodo obdelana na prvotni na\u010din pla\u010dila.<\/p>\n<\/li>\n<li data-start=\"1739\" data-end=\"1884\">\n<p data-start=\"1741\" data-end=\"1884\"><strong data-start=\"1741\" data-end=\"1760\">Delno vra\u010dilo:<\/strong> V nekaterih primerih lahko ponudimo delno vra\u010dilo, \u010de izdelek ka\u017ee znake po\u0161kodbe ali uporabe, vendar ga je \u0161e vedno mogo\u010de vrniti.<\/p>\n<\/li>\n<li data-start=\"1885\" data-end=\"2051\">\n<p data-start=\"1887\" data-end=\"1958\"><strong data-start=\"1887\" data-end=\"1912\">Predmeti, ki jih ni mogo\u010de povrniti:<\/strong> Upo\u0161tevajte, da ne nudimo povra\u010dil za:<\/p>\n<ul data-start=\"1961\" data-end=\"2051\">\n<li data-start=\"1961\" data-end=\"1984\">\n<p data-start=\"1963\" data-end=\"1984\">E-teko\u010dine (\u010de so odprte)<\/p>\n<\/li>\n<li data-start=\"1987\" data-end=\"2005\">\n<p data-start=\"1989\" data-end=\"2005\">Vapes za enkratno uporabo<\/p>\n<\/li>\n<li data-start=\"2008\" data-end=\"2033\">\n<p data-start=\"2010\" data-end=\"2033\">Razprodaja ali razprodaja izdelkov<\/p>\n<\/li>\n<li data-start=\"2036\" data-end=\"2048\">\n<p data-start=\"2038\" data-end=\"2048\">Darilne kartice<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr data-start=\"2052\" data-end=\"2055\" \/>\n<h4 data-start=\"2057\" data-end=\"2078\"><strong data-start=\"2062\" data-end=\"2078\">4. Izmenjave<\/strong><\/h4>\n<p data-start=\"2080\" data-end=\"2380\">\u010ce \u017eelite izdelek zamenjati za drug izdelek, se obrnite na nas na <strong data-start=\"2160\" data-end=\"2182\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2162\" data-end=\"2180\">support@frvape.com<\/a><\/strong>. Zamenjave so dovoljene za <strong data-start=\"2210\" data-end=\"2239\">neuporabljeni in neodprti izdelki<\/strong> v 14 dneh po prejemu naro\u010dila. Stro\u0161ke po\u0161iljanja za zamenjavo krije kupec, razen \u010de je izdelek pokvarjen.<\/p>\n<hr data-start=\"2382\" data-end=\"2385\" \/>\n<h4 data-start=\"2387\" data-end=\"2425\"><strong data-start=\"2392\" data-end=\"2425\">5. Po\u0161kodovani ali okvarjeni predmeti<\/strong><\/h4>\n<p data-start=\"2427\" data-end=\"2549\">\u010ce ste prejeli <strong data-start=\"2445\" data-end=\"2456\">po\u0161kodovani<\/strong> ali <strong data-start=\"2460\" data-end=\"2473\">okvarjen<\/strong> element, se obrnite na nas v <strong data-start=\"2505\" data-end=\"2515\">7 dni<\/strong> po prejemu naro\u010dila. Mi bomo:<\/p>\n<ul data-start=\"2551\" data-end=\"2755\">\n<li data-start=\"2551\" data-end=\"2594\">\n<p data-start=\"2553\" data-end=\"2594\">Zagotovite <strong data-start=\"2563\" data-end=\"2593\">brezpla\u010dna nalepka za vrnitev<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2595\" data-end=\"2666\">\n<p data-start=\"2597\" data-end=\"2666\">Ponudite <strong data-start=\"2605\" data-end=\"2620\">zamenjava<\/strong> ali <strong data-start=\"2624\" data-end=\"2639\">polno nadomestilo<\/strong> odvisno od razpolo\u017eljivosti.<\/p>\n<\/li>\n<li data-start=\"2667\" data-end=\"2755\">\n<p data-start=\"2669\" data-end=\"2755\">V primeru po\u0161kodovanih izdelkov lahko za preverjanje zahtevamo fotografijo po\u0161kodbe.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2757\" data-end=\"2760\" \/>\n<h4 data-start=\"2762\" data-end=\"2797\"><strong data-start=\"2767\" data-end=\"2797\">6. Zamujena ali manjkajo\u010da nadomestila<\/strong><\/h4>\n<p data-start=\"2799\" data-end=\"2867\">\u010ce \u0161e niste prejeli povra\u010dila, preverite naslednje:<\/p>\n<ul data-start=\"2869\" data-end=\"3180\">\n<li data-start=\"2869\" data-end=\"3022\">\n<p data-start=\"2871\" data-end=\"3022\"><strong data-start=\"2871\" data-end=\"2911\">\u010cas obdelave ban\u010dne ali kreditne kartice:<\/strong> Povra\u010dila se lahko na va\u0161em ra\u010dunu odra\u017eajo ve\u010d delovnih dni, odvisno od va\u0161e banke ali ponudnika pla\u010dilnih storitev.<\/p>\n<\/li>\n<li data-start=\"3023\" data-end=\"3180\">\n<p data-start=\"3025\" data-end=\"3180\"><strong data-start=\"3025\" data-end=\"3040\">Pi\u0161ite nam:<\/strong> \u010ce po izteku roka za obdelavo \u0161e vedno niste prejeli povra\u010dila, se obrnite na nas na naslov <strong data-start=\"3142\" data-end=\"3164\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3144\" data-end=\"3162\">support@frvape.com<\/a><\/strong> za pomo\u010d.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3182\" data-end=\"3185\" \/>\n<h4 data-start=\"3187\" data-end=\"3212\"><strong data-start=\"3192\" data-end=\"3212\">7. Odpovedi<\/strong><\/h4>\n<p data-start=\"3214\" data-end=\"3439\">\u010ce \u017eelite preklicati naro\u010dilo, se obrnite na nas. <strong data-start=\"3264\" data-end=\"3283\">v 24 urah<\/strong> ob oddaji naro\u010dila. Ko je naro\u010dilo obdelano ali poslano, ga ne moremo preklicati, lahko pa po prejemu izdelka sledite postopku vra\u010dila.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy At FR Vape, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we\u2019re here to help. Please read our refund policy for details on how we handle returns, refunds, and exchanges. 1. Return Eligibility To be eligible for a return, the [&#8230;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7172","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/frvape.com\/sl\/wp-json\/wp\/v2\/pages\/7172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/frvape.com\/sl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/frvape.com\/sl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/frvape.com\/sl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/frvape.com\/sl\/wp-json\/wp\/v2\/comments?post=7172"}],"version-history":[{"count":4,"href":"https:\/\/frvape.com\/sl\/wp-json\/wp\/v2\/pages\/7172\/revisions"}],"predecessor-version":[{"id":7183,"href":"https:\/\/frvape.com\/sl\/wp-json\/wp\/v2\/pages\/7172\/revisions\/7183"}],"wp:attachment":[{"href":"https:\/\/frvape.com\/sl\/wp-json\/wp\/v2\/media?parent=7172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}